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You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

We will ship all items as soon as possible. In general, please add 2-3 business days for processing time. If we anticipate a longer lead time, it will be noted in the item description. You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information. If you are offered insurance, but do not accept it, we cannot be held responsible for damaged, lost, or stolen packages. 

CodeREV does ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc., required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world. Please do your own research so you’re ready to get your package cleared through customs.

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